Terms & Conditions

Last Updated: September 30, 2026

Welcome to the website of OUTRIVA & PARTNERS (“OUTRIVA”, “we”, “us”, or “our”).

These Terms & Conditions (“Terms”) govern your access to and use of outrivapartners.com (the “Website”) and the information, content, and services made available through it.

By accessing or using the Website, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.

1. About OUTRIVA & PARTNERS

OUTRIVA & PARTNERS provides business and technology services, including:

  • Web and mobile development

  • Software and SaaS development

  • AI and automation

  • Lead generation and SDR services

  • LinkedIn outreach

  • Email outreach

  • WhatsApp outreach

  • Appointment setting

  • Go-to-market strategy

  • Revenue operations

  • Sales enablement

  • SEO and content marketing

  • Branding

  • Technical support

  • Website maintenance

  • Dedicated team services

  • Other related business, technology, sales, and marketing services

The exact services, deliverables, fees, timelines, responsibilities, and performance requirements applicable to a client are determined by the applicable proposal, quotation, statement of work, order form, service agreement, or other written agreement between OUTRIVA and that client.

2. Website Use

You may use the Website for lawful purposes only.

You agree not to:

  • Use the Website for unlawful or fraudulent purposes

  • Attempt to gain unauthorized access to the Website or its systems

  • Interfere with Website security or functionality

  • Introduce malware, viruses, or other harmful code

  • Scrape, copy, reproduce, or systematically extract Website content without authorization

  • Misrepresent your identity or affiliation

  • Use the Website to infringe another person’s rights

  • Attempt to disrupt the Website or its infrastructure

  • Use the Website in a manner that could damage our reputation, systems, or business

We reserve the right to restrict or terminate access to the Website where we reasonably believe these Terms have been violated.

3. Website Content

The content published on the Website is provided for general informational purposes.

This may include:

  • Service descriptions

  • Articles

  • Guides

  • Case-study information

  • Marketing materials

  • Images

  • Graphics

  • Statistics

  • Business insights

  • Technical information

Although we seek to keep information accurate and current, we do not guarantee that all Website content will always be complete, accurate, current, or free from errors.

Service descriptions on the Website do not necessarily constitute a binding offer.

4. No Professional Advice

Information provided through the Website is general information and should not be treated as legal, financial, investment, tax, medical, or other professional advice.

You should obtain appropriate professional advice before making decisions based on information published on the Website.

5. Service Agreements

If you purchase services from OUTRIVA, the specific terms applicable to those services will be established in the applicable agreement, proposal, statement of work, order form, or other written documentation.

Where a separate written agreement exists, that agreement will govern the relevant client relationship in the event of a conflict with general Website information.

Website content does not modify a signed client agreement unless expressly incorporated into that agreement.

6. Proposals, Pricing and Availability

Information about services, packages, pricing, timelines, deliverables, or availability displayed on the Website may be changed at any time.

A service becomes binding only when accepted under the applicable commercial agreement.

Unless expressly stated otherwise in a signed agreement:

  • Quotes may expire after the period stated in the quotation.

  • Estimated timelines are not guaranteed delivery dates.

  • Third-party costs may be charged separately.

  • Advertising spend and third-party software subscriptions may not be included in service fees.

  • Additional work outside the agreed scope may be subject to additional fees.

7. Assured Outreach Model

Certain OUTRIVA outreach services may be provided under our Assured Outreach Model.

Where applicable, the specific KPIs, qualification criteria, campaign period, scope, and conditions will be agreed in writing before the relevant campaign begins.

Where the agreed KPI is not reached during the applicable project period, OUTRIVA may continue working under the same agreed scope at no additional service charge until the agreed shortfall is addressed, subject to the conditions of the applicable agreement.

The Assured Outreach Model does not automatically apply to every OUTRIVA service or engagement.

Unless expressly agreed otherwise in writing:

  • Third-party software costs remain payable.

  • Advertising expenditure remains payable.

  • Third-party platform charges remain payable.

  • Changes to the agreed target audience or campaign scope may affect the KPI.

  • Client delays, unavailable calendars, insufficient capacity, delayed approvals, or material changes to the offer may affect campaign performance.

  • KPIs are measured according to the definitions agreed during onboarding.

The applicable written service agreement takes precedence over general descriptions of the Assured Outreach Model on the Website.

8. Client Responsibilities

Successful delivery of our services may depend on information, approvals, access, and cooperation from the client.

Depending on the service, clients may be required to provide:

  • Accurate business information

  • Brand materials

  • Product or service information

  • Target-market information

  • Access to relevant systems

  • Calendar availability

  • Appropriate account permissions

  • Timely approvals

  • Feedback

  • Contact information

  • Compliance requirements

  • Other information reasonably required to deliver the agreed services

We are not responsible for delays or performance issues caused primarily by inaccurate, incomplete, or late information or actions from the client.

9. Outreach and Communications

Where OUTRIVA performs outreach services, campaigns may use channels such as LinkedIn, email, WhatsApp, telephone, or other agreed communication channels.

Outreach campaigns are subject to:

  • Applicable laws and regulations

  • Platform rules

  • Provider policies

  • Account restrictions

  • Deliverability limitations

  • Recipient preferences

  • Client-provided instructions

  • The scope of the applicable agreement

OUTRIVA does not guarantee that any third-party platform will remain available, unrestricted, or unchanged.

We also do not guarantee that a third-party platform will accept, deliver, display, or maintain any particular campaign or account.

10. Intellectual Property

Unless otherwise agreed in writing, the Website and its contents are owned by or licensed to OUTRIVA & PARTNERS.

This includes, where applicable:

  • Logos

  • Branding

  • Text

  • Graphics

  • Images

  • Website design

  • Layout

  • Software

  • Code

  • Templates

  • Processes

  • Methodologies

  • Documentation

  • Marketing materials

You may not reproduce, modify, distribute, publish, sell, license, or commercially exploit Website content without our prior written permission, except where permitted by applicable law.

11. Client Materials

Clients retain ownership of materials and information they provide to OUTRIVA unless otherwise agreed in writing.

By providing materials to us, you confirm that you have the necessary rights and permissions for us to use those materials for the purpose of providing the agreed services.

You grant OUTRIVA the permissions reasonably necessary to use, reproduce, modify, process, store, and transmit those materials for service delivery.

12. Third-Party Platforms and Services

Our services may depend on third-party platforms and technologies, including professional networks, communication platforms, CRM systems, cloud providers, analytics platforms, scheduling tools, advertising platforms, AI services, hosting providers, and other third-party services.

We do not control third-party platforms and are not responsible for:

  • Their availability

  • Their policies

  • Their pricing

  • Their technical failures

  • Account suspensions

  • Algorithm changes

  • Service interruptions

  • Data loss caused by the third party

  • Changes to their APIs or functionality

Where a third-party service is required for your project, additional terms may apply.

13. AI and Automation

Some OUTRIVA services may use artificial intelligence, machine learning, automation, or third-party AI technologies.

AI-generated or automated outputs may contain errors or inaccuracies and may require human review.

Unless expressly agreed otherwise, clients remain responsible for reviewing and approving materials, content, decisions, or outputs before using them in consequential business activities.

We do not guarantee that AI-generated outputs will always be accurate, unique, complete, or suitable for a particular purpose.

14. Confidentiality

Confidential information exchanged as part of a client engagement will be handled in accordance with the applicable service agreement or confidentiality agreement.

The Website itself does not create a separate confidentiality obligation regarding information submitted through public Website forms unless otherwise required by applicable law.

Please do not submit confidential information through a public form unless we have specifically requested it.

15. Case Studies and Client Confidentiality

OUTRIVA generally treats client work and results as confidential unless the client has authorized public disclosure or disclosure is otherwise permitted under the applicable agreement.

Where we publish a case study, testimonial, logo, result, or client reference, we will seek the appropriate authorization where required.

16. Third-Party Links

The Website may contain links to third-party websites and services.

These links are provided for convenience and do not necessarily represent an endorsement or recommendation by OUTRIVA.

We are not responsible for the content, availability, security, privacy practices, or terms of third-party websites.

17. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website and its content are provided on an “as available” and “as is” basis.

We do not guarantee that:

  • The Website will always be available

  • The Website will be uninterrupted or error-free

  • Website content will always be complete or accurate

  • Defects will always be corrected

  • The Website will be free from viruses or harmful components

  • Any particular business result will be achieved through information obtained from the Website

Specific service warranties, if any, will be established in the applicable written client agreement.

18. Limitation of Liability

To the maximum extent permitted by applicable law, OUTRIVA & PARTNERS and its directors, employees, contractors, partners, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Website.

This may include loss of:

  • Revenue

  • Profits

  • Business opportunities

  • Data

  • Goodwill

  • Expected savings

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

Any additional limitation of liability applicable to a paid service will be stated in the relevant client agreement.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless OUTRIVA & PARTNERS and its directors, employees, contractors, and representatives from claims, liabilities, damages, losses, and reasonable expenses arising from:

  • Your unlawful use of the Website

  • Your violation of these Terms

  • Your infringement of third-party rights

  • Materials you provide to us without the necessary rights or permissions

  • Your misuse of our services

This provision does not apply to the extent that a claim results from OUTRIVA’s own unlawful conduct or liability that cannot legally be excluded.

20. Suspension and Termination

We may suspend or restrict access to the Website if reasonably necessary to:

  • Protect security

  • Prevent abuse

  • Investigate suspected unlawful activity

  • Maintain or repair systems

  • Comply with legal requirements

  • Enforce these Terms

Termination of Website access does not affect rights or obligations that accrued before termination.

21. Changes to These Terms

We may update these Terms from time to time.

When changes are made, we will update the “Last Updated” date at the top of this page.

Your continued use of the Website after changes become effective constitutes acceptance of the revised Terms, subject to applicable law.

22. Governing Law and Jurisdiction

These Terms shall be governed by the laws specified in the applicable agreement between OUTRIVA & PARTNERS and the relevant client.

If no separate agreement specifies governing law or jurisdiction, the applicable governing law and jurisdiction shall be determined according to the mandatory laws applicable to OUTRIVA & PARTNERS and the relevant transaction.

Nothing in these Terms is intended to deprive consumers or other users of mandatory rights available to them under applicable law.

23. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the maximum extent permitted by law.

24. Entire Agreement

These Website Terms govern your use of the Website.

They do not replace or override a separate written agreement governing services purchased from OUTRIVA unless that agreement expressly incorporates these Terms.

25. Contact Us

If you have questions about these Terms & Conditions, please contact OUTRIVA & PARTNERS through the contact information provided on our Website.

OUTRIVA & PARTNERS
Website: outrivapartners.com

Contact: Please use our Contact page or the contact information published on the Website.